Contact — Lan & Lann
Work with us
Get in touch

We read every
message personally.

No support tickets. No chatbots. No automated holding pattern. You write to us — Lanchenba or Lanngamba reads it and replies.

✉️
Email us
[email protected]
Best for product questions, partnerships, and general enquiries.
⚡
Services & Applications
Use the application form →
For done-for-you funnels, Meta Ads management, and group coaching — the application form gets you in front of us faster.
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Product support
[email protected]
Access issues, missing content, or technical problems with any purchase — include your order reference in the subject line.
⏱ Response times
General enquiries Within 24 hours
Service applications Within 24 hours
Product support Within 48 hours
Working hours Mon–Sat, 9am–7pm IST

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Tell us what's on your mind — product question, partnership idea, or just saying hello.

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Thanks for reaching out. We'll get back to you at your email address within 24 hours.

While you wait, explore our products or check out the blog.

Quick answers

Before you write

I bought a product but can't access it
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Check your spam/junk folder first — access emails sometimes land there. If it's not there, email us at [email protected] with your order reference number and we'll sort it within a few hours.
I want a refund — how do I request one?
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We offer a 7-day money-back guarantee on all products. Email us within 7 days of purchase at [email protected] with your order details. We process refunds within 3–5 business days.
How do I apply for services?
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Use the application form on our Services page — it's faster and gives us the context we need to respond meaningfully. You can find it at services#apply or click "Work with us" in the nav.
Do you offer affiliate or referral partnerships?
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Yes — we have an affiliate programme for our products. Email us at [email protected] with "Affiliate" in the subject line and tell us a bit about your audience. We'll share the details.
Can I feature Lan & Lann in my content or podcast?
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We're open to podcast appearances, collaborations, and press features. Email us at [email protected] with "Press" in the subject line and include details about your platform and audience size.
I have a bulk purchase or team enquiry
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If you're looking to buy products for a team or organisation (5+ licences), we offer custom pricing. Email us at [email protected] with "Bulk" in the subject line and we'll get back to you with a quote.
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